Technical support Archives - Web Geeks

Web Geeks Support Library

webgeeks — Wed, 15 Nov 2023 21:34:43 +0000

Your Technical Repository During this video Allie mentions sending a support ticket, to find out more about this process please see the accompanying video Here. Transcript ↓ Hi, I’m Allie, our AI-powered, training personality. When you and your employees are working with software such as Web Geeks marketing platform, it proves useful to have a source you can go to for explanations of features at any time of the day or night. The source in this case, is Web Geeks support library, featuring your wonderful host, me! Our support library is designed to help you as you traverse our platform, making sure you get the best possible experience you can. In the support library, you will find many how-to videos about the software as well as many videos explaining the features in different sections of our platform. And this can be accessed very easily from within the software itself. Today, I am going to show you how to do just that! Let’s get started! Once inside our marketing platform, you will need to navigate over to the left-hand sidebar and click on “training videos”. This will take you to our support library by opening up a new page in your […]

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Content AI – Managing Your Content

webgeeks — Wed, 15 Nov 2023 21:32:39 +0000

Where To Find And Organise All Of Your AI Generated Content During this video Allie mentions sending a support ticket, to find out more about this process please see the accompanying video Here. Transcript ↓ Hi, I’m Allie, our AI-powered, training personality. With all of the Ai features available within Web Geeks marketing platform. It would be a good idea to have a place where you can see all of the content you have created, so you have a better idea of how your company is utilising this service. Today we are going to have a look at that area. Let’s get started! To find your content AI manager, you need to navigate on over to automation in the left-hand sidebar. From here, you will find the Content AI tab, lets click on that. At the top of this page, you can order your content into image or text. Then underneath this, you will see your stats for the usage of this system. You will find the total amount of words generated, the amount of variations of content you have created and a count of how many words on average, you are generating per day. Underneath this, we can see […]

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Getting Support From Our Team

webgeeks — Mon, 30 Oct 2023 16:54:33 +0000

How To Contact Us From Within Our Marketing Platform Transcript ↓ Hi, I’m Allie, our AI-powered, training personality. Sometimes in life, watching technical support videos just isn’t enough to fix a problem. Sometimes there may be something that isn’t working properly on the system. Or perhaps you need something changed on or added to your website? Or perhaps you need help with something else and just need to speak to a real person? Well, worry no further; today, I am going to show you how to get in touch with our Web Geeks, straight from our marketing platform! Let’s get started! Once inside our marketing platform, just head on over to get support in the left-hand sidebar. This will open up the support tickets page on our website, where you can either call, or send a message to our Team of Web Geeks, who will get back to you about your issue. To send us a message, you just need to fill in the contact form on that page providing as much detail as possible, so we can solve your issues quickly and effectively. First, fill out your organisation name. Then, you can add your website URL, name, email and […]

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