Conversations SL Archives - Web Geeks

Creating And Using Email and SMS Templates

webgeeks — Mon, 09 Oct 2023 20:40:30 +0000

Using The Templates Feature In The Conversation Area Transcript ↓ Hi, I’m Allie, our AI-powered, training personality. In business, we often need to send the same message to many different customers. A good example of this is when a customer purchases a new product. When this happens, we need to send out a confirmation of purchase, or perhaps some details about the product. Web Geeks marketing platform, allows you to create email and SMS templates for occasions such as these, to eliminate the need to type out the same message multiple times. Today we are going to walk you through this process. Let’s get started! First, we need to head on over to conversations in the left-hand sidebar. Then we need to go to the top of the window and select “Templates”. Now all you have to do is select add template at the top right. Here you can pick whether you would like to create an email or SMS template. I am going to start by creating an email template. As you can see, clicking here has opened up an email editor for us. This is much the same as any email editor. On the right-hand side, you can […]

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Communicating By Email And SMS

webgeeks — Wed, 13 Sep 2023 16:23:34 +0000

How to Use Your Messaging Hub In this video, Allie sends a message to a contact already in the system. You can learn more about contacts Here. Transcript ↓ Hi, I’m Allie, our AI-powered, training personality. Communication is an essential part of any functioning business. Every day, businesses communicate, both internally – within the organisation and externally with clients and suppliers. With so many messages sent back and forth across various platforms, it can be hard to keep track of them all! Well, Web Geeks marketing platform, allows you to consolidate all of your messages in one place. Today we are going to show you, how to take advantage of this very useful feature! Let’s get started! So first we need to navigate over to conversations in the left-hand sidebar. Here you will find your messaging hub! On the left-hand side of the screen, you will see all of your current conversations, with new messages appearing at the top, just like any other email or phone service. On the right-hand side, you will see details about the contact you are talking to. For this demonstration, I am going to have a conversation with myself, something I do more than I […]

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Viewing And Responding To Messages From Our Marketing Platform

webgeeks — Wed, 23 Aug 2023 15:15:31 +0000

Seeing All Of Your Conversations In One Place Transcript ↓ Hi. I’m Allie, our AI powered, training personality. Web Geeks Marketing Platform allows you to keep all of your conversations in one place. Imagine how much easier it would be to view all of your emails, SMS and social media conversations all in one window. Well, now you can! It even allows you to keep various types of conversations from the same client all in one conversation! Today we are going to find out exactly how we access these conversations and how to reply to them. Let’s get started! First we are going to start by logging into our service. So, in your browser, type in: app.ebrandmachine.com. This will take you to the login portal. Here you can type in the email, and password you were registered with, and click sign in. Now you will be prompted to verify your account for security purposes. Click Send security code, go to your email, copy the code and paste it into the space. and click confirm. This will take us to our dashboard. Accessing your conversations from here is very simple, just navigate on over to conversations in the left-hand sidebar. So, […]

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